...

Cloud Computing - Salesforce

Back to Course

Lesson Description


Lession - #1235 Salesforce Overview


Salesforce has begun as a CRM (Customer Relationship Management>
platform, yet presently it has expanded its administrations in different fields, from Artificial Intelligence to the Internet of Things. Salesforce highlights covers every one of the parts of a business like Lead Management, Email Integration, Sales Collaboration, and so on. In this point, we will examine the well known features of salesforce.

Following are the various features of the Salesforce platform −

1. Account and Contact Management

The account and contact the executives component of Salesforce gives the total data of every client. It incorporates the action history of every client, correspondences finished with clients, Key contacts, and so on. In straightforward words, it contains all the data connected with client correspondence.

2. Opportunity Management

It empowers us to deal with every one of the deals manages the Salesforce and keep associated with individuals and data expected to finish each arrangement. It additionally incorporates the phase of each arrangement and what move would it be a good idea for us we want to take to win the particular arrangement.

3. Salesforce Engage

Salesforce engage in include permits us to share the promoting satisfied with deals to improve the organization's selling power. It works like an extension to fill the hole among deals and promoting. It gives ongoing deals cautions according to the commitment with the clients.

4. sales Collaboration

This element helps in rapidly observing specialists who can help in finalizing a negotiation in light of client inquiries and criticism. So, it helps in acquiring a cooperative work to draw in a whole group in the arrangement and get the arrangement going.

5. Sales Performance Management

It gives a metric-based objective setting, and furthermore persistent input and rewards and acknowledgment for the sales group. This aides in upgrading the exhibition of the sales group.

6. Lead Management

The lead the management software arrangement assists the business by giving data on what the advertising exercises with meaning for the deals pipelines. It assists with concentrating profoundly on the pivotal and moving arrangements right off the bat.

7. Salesforce Mobile App

This is the versatile stage to do all the above exercises on a portable stage.

8. Files Sync and Share

This element gives the sales group the ability to handily share different records, examine them and update them depending on the situation. Likewise get alerts when something in the document changes.

Salesforce Slack:Together, Salesforce and Slack are making the advanced HQ for progress from anyplace. By the group at SlackJuly 21st, 2021. 3 min read. Salesforce (NYSE: CRM>
, the worldwide innovator in CRM, today reported it has finished its obtaining of Slack Technologies, Inc.salesforce slack integration.

Salesforce AppExchange is Salesforce.com's distributed computing commercial center through which end clients can get to, download and install software applications.

Webassessor (by Kryterion>
is the internet based test apparatus utilized by Salesforce to direct web-based declarations. Here you can pick the test mode (on the web or on location>
and the date and time that suits you best.